Colo Portal
Feature in Powered by GridColo
Web-based tenant and operations console.
Overview
The Colo Portal is the web-based tenant and operations console. Tenants use it for tickets, services, and facility information. Operations staff use it for day-to-day management.
Tenants submit tickets, request services, view facility docs, and track status. Role-based dashboards give operations staff the tools they need.
The Colo Portal is the same application as Site Portal, configured for GridColo-managed facilities. Multi-site access is supported.
How to Use
- Log in to the Colo Portal (Site Portal) with your credentials. Your dashboard shows your sites and recent activity.
- Submit a ticket or service request. Track status. View facility information and documentation.
- Switch between sites if you have multi-site access. Each site has its own tickets and services.
User Roles
This feature is used differently depending on your role:
- Tenants
- Submit tickets, request services, view facility info.
- Operations staff
- Manage tickets, process requests, view operational dashboards.
Related Features
This feature connects to and works together with: