GridComms
GridComms is the mobile workforce and real-time communications platform for security, operations, facilities, and response teams.
What It Is
GridComms extends the ecosystem into handheld and mobile workflows. It combines operational communications with tasks, patrol validation, identity-aware field work, and incident response coordination. It is intended to support personnel who move through facilities and need real-time connectivity to dispatch, tasks, procedures, and proof-of-presence workflows.
Why It Matters
Mobile staff are the last mile of operational response. Without a unified mobile platform, field workers juggle separate radios, task apps, patrol systems, and identity tools. GridComms integrates all of these into one application, reducing response time, improving accountability, and providing real-time visibility to command and dispatch.
Features
Each feature has its own documentation page. Click through for details.
- Push-to-Talk Communications — One-to-one and group real-time voice communications with panic/emergency signali...
- Patrol Tours & Checkpoints — QR/NFC/location-aware checkpoint validation with time tracking and photo submiss...
- Task & Ticket Visibility — See assigned tasks, accept assignments, and update status from the field.
- Incident Response — Acknowledge alerts, coordinate actions with command, and submit evidence.
- Mobile Identity & Access — Verify credentials, validate visitors, and perform roving checkpoint workflows.
- Proof Submission — Capture photos, notes, and time-stamped evidence for operations and compliance.
Example Workflows
- A security officer completes a patrol using QR checkpoints, photos, and time validation.
- A technician receives an incident assignment from GridCommand and updates status from the field.
- A mobile guard verifies identity or visitor credentials while performing a roving checkpoint.
- A responder acknowledges a local alert and coordinates action with command.
Intended Users
- Security officers and guards
- Facility technicians
- Mobile operations staff
- Maintenance teams
- Emergency responders
Ecosystem Integration
GridComms is dispatched by GridCommand, governed by GridPolicy, and supported by GridIntegrate for context. It ties into GridPass for guard, identity, visitor, and checkpoint workflows and into operations systems for tickets, tasks, and maintenance work.