Support / Documentation / Carrier Exchange / Procurement Workflows

Procurement Workflows

Feature in Carrier Exchange

Request, order, and manage connectivity services.

Overview

Procurement Workflows handle the request, order, and management of connectivity services. Request a circuit, route through approval, order from provider, and track installation.

Workflows support approval chains, budget tracking, and status updates. Tenants can request circuits through Site Portal; requests flow into Carrier Exchange.

Track status from request through order to installed. Integration with providers for automated status updates where available.

How to Use

  1. Create a circuit request. Specify type, endpoints, bandwidth, timeline. Select provider from directory.
  2. Route through approval. Budget and technical approval as configured. Track approval status.
  3. Order from provider. Place order through platform or external process. Record order ID and dates.
  4. Track installation. Update status as provider progresses. Mark installed when complete. Add to circuit inventory.

User Roles

This feature is used differently depending on your role:

Network planners
Create requests, track orders.
Procurement
Approve requests, manage orders.

Related Features

This feature connects to and works together with:

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