Our licensing model is designed to accommodate organizations of all sizes and use cases. We offer entitlement licenses, site licenses, seat tiers (Standard and Premium), package deals, and usage-based options. Below is a complete breakdown of fees, limits, and package pricing.
License Types
Entitlement License
Enables an application or feature for your organization. Grants the right to use a specific module within the scope of your agreement.
- Application- or feature-level enablement
- May be combined with site and seat tiers
- Required before any usage of that module
Site License
Enables licensed applications at a specific site or facility. Ideal for multi-site organizations.
- Site-level scope (building, campus, or facility)
- Can be combined with entitlement licenses
- Supports phased rollouts
Standard Seats
User seats with core feature access for day-to-day use.
- Core dashboard and workflow access
- Standard reporting and exports
Premium Seats
User seats with expanded feature access — advanced analytics, API access, and power-user capabilities.
- Advanced analytics and reporting
- API access and integrations
- Administrative and configuration tools
Estimate Your Costs
Use our interactive calculator to configure apps, sites, seats, and usage overages for a personalized monthly estimate.
Per-Application Fees
All prices in USD. Monthly unless noted. Entitlement and site fees are per-organization and per-site respectively.
Marketplace
Limits
- 10 GB included per account; overage $0.10/GB
- 10,000 API calls/month included; overage $0.001/call
Usage Fees
- Property Listing — Standard (Property Owner): $199.99 (per listing) — 6 months active
- Property Listing — Premium (Property Owner): $799.99 (per listing) — 12 months, promoted placement
- Property Listing — Standard (Broker/Agent): $99.99 (per listing) — 6 months active
- Property Listing — Premium (Broker/Agent): $299.99 (per listing) — 12 months, promoted placement
- Professional Site Evaluation (Property Owner): $3,999.99 (one-time) — Comprehensive assessment, written report
- Professional Site Evaluation (Broker/Agent): $2,499.99 (one-time) — Comprehensive assessment, written report
ComputeComplete
Usage Fees
- Storage over 100 GB: $0.15 (per GB/month)
- API calls over 50,000/month: $0.00 (per call)
Premium Seat Features
- Advanced analytics and reporting
- API access and webhooks
- Bulk import/export
- Custom compliance framework authoring
- Administrative configuration
Vendor Network
Limits
- 15 GB included per vendor account; overage $0.12/GB
- 15,000 API calls/month included; overage $0.001/call
ColoComplete
Usage Fees
- Storage over 50 GB: $0.12 (per GB/month)
Premium Seat Features
- Capacity analytics and forecasting
- API access
- Bulk operations
- Custom report builder
Powered by GridColo
Premium Seat Features
- Compliance dashboard and reporting
- Tenant analytics
- API access
- Custom SLA configuration
GridCore
Limits
- Max 100 solutions per account
Carrier Exchange
Free for users and carriers within included limits.
Limits
- 5 GB included per user; overage $0.08/GB
- 5,000 API calls/month included; overage $0.001/call
GridPass
Usage Fees
- Visitor records over 10,000/month: $0.01 (per record)
Premium Seat Features
- Visitor analytics and reporting
- API access for badge provisioning
- Custom badge templates
- Audit log export
Site Portal
Typically included with site licenses for ColoComplete or Powered by GridColo.
GridTwin
Usage Fees
- City-wide / nationwide scale: $999.00 (per deployment/month) — Additional compute and storage for large digital twin models
- Storage over 200 GB: $0.20 (per GB/month)
Premium Seat Features
- 3D model authoring
- Advanced overlay configuration
- API access
- Historical playback and analytics
GridIntegrate
Usage Fees
- Sync events over 100,000/month: $0.00 (per event)
Premium Seat Features
- Connector authoring
- Advanced mapping and transformation
- API access
- Archival and lifecycle tools
GridPolicy
Premium Seat Features
- Visual rule builder
- Playbook authoring
- Simulation mode
- API access
GridTrack
Usage Fees
- Tracked entities over 100: $2.00 (per entity/month)
Premium Seat Features
- Historical playback
- Geofence authoring
- Dispatch intelligence
- API access
GridCommand
Premium Seat Features
- Map and floorplan overlays
- Playbook execution
- Advanced timeline correlation
- API access
GridComms
Usage Fees
- Voice/PTT minutes over 1,000/month: $0.05 (per minute)
Premium Seat Features
- Group communications
- Patrol analytics
- Evidence submission
- API access
GridStation
Limits
- 50 devices per site included; additional devices billed
Usage Fees
- Devices over 50 per site: $15.00 (per device/month)
GridWorkspace
Premium Seat Features
- Custom role launchers
- Session analytics
- API access
GridSupply
Premium Seat Features
- License and subscription tracking
- Reorder automation
- API access
- Budget analytics
GridServ
Premium Seat Features
- SLA dashboards
- Preventive maintenance scheduling
- API access
- Evidence and documentation tools
GridPro
Premium Seat Features
- SOW generation
- SLA tracking
- Outcome reporting
- API access
GridBiz
Premium Seat Features
- AI enablement hub
- Connection diagnostics
- Adoption health scoring
- API access
GridRelate
Premium Seat Features
- Closed-loop delivery tracking
- Customer health scoring
- Pipeline analytics
- API access
MineComplete
Premium Seat Features
- Compliance reporting
- Workforce analytics
- API access
MineSecure
Premium Seat Features
- Security analytics
- Access control configuration
- API access
Requires: MineComplete
GridDCOM
DCIM+ operations management. Preview available.
Usage Fees
- Storage over 100 GB: $0.15 (per GB/month)
- API calls over 50,000/month: $0.00 (per call)
Premium Seat Features
- Advanced capacity modeling
- Predictive alarm correlation
- Fleet-wide analytics
- API access
GridLearn
Training, certification, and operational playbook delivery. Preview available.
Premium Seat Features
- Advanced course builder
- SCORM/xAPI support
- Certification renewals
- API access
GridCommunity
Community and responder portal: shared twin views, alerts, tips, disaster assistance.
Premium Seat Features
- Geo-based alerts
- Mobile responder app
- Multi-language support
- API access
GridCampus
Multi-building campus management: shared services, dispatch, maintenance programs.
Premium Seat Features
- Cross-building analytics
- Advanced coverage scheduling
- Campus-wide vendor management
- API access
GridCity
City-scale critical infrastructure and community resilience. Per-jurisdiction pricing available.
Premium Seat Features
- Multi-city support
- Advanced geo-based alerts
- Facility onboarding workflows
- API access
GridFolio
Portfolio property and operations management. Site fees apply per building when using site-level features.
Premium Seat Features
- Advanced lease workflows
- Automated COI tracking
- Financial integrations
- API access
GridAlarm
Alarm monitoring, console, incidents, panic lockout. Preview available.
Usage Fees
- Alarms over 10,000/month: $0.00 (per alarm)
Premium Seat Features
- Multi-tenant central station mode
- Advanced escalation rules
- Evidence packets
- API access
GridComply
Compliance, frameworks, controls, evidence, audits, risk. Preview available.
Premium Seat Features
- Advanced control mapping
- Exception workflows
- Automated evidence collection
- API access
GridVault
Centralized logs, evidence, retention, alert rules. Preview available.
Limits
- 50 GB log storage included; overage $0.12/GB
- 25,000 API calls/month included; overage $0.001/call
Premium Seat Features
- Advanced correlation
- Legal hold
- Evidence packet automation
- API access
Marketplace: Property Listings & Evaluations
The Marketplace has no enablement, site, or seat fees. Fees apply per listing and per evaluation based on your role (Property Owner vs. Broker/Agent).
| Service | Property Owner | Broker / Agent |
|---|---|---|
| Standard Listing | $199.99 per listing (6 months) | $99.99 per listing (6 months) |
| Premium Listing | $799.99 per listing (12 months) | $299.99 per listing (12 months) |
| Professional Site Evaluation | $3,999.99 one-time | $2,499.99 one-time |
Marketplace limits: 10 GB storage and 10,000 API calls/month included. Overage: $0.10/GB storage, $0.001/call.
Package Deals
Packages bundle multiple licenses at a discounted rate. Additional seats and site licenses can be added.
Critical Facility Package
Command, dispatch, and operations for critical facilities — data centers, public safety, municipal command centers, and industrial sites.
Includes
- GridCommand
- GridComms
- GridStation
- GridWorkspace
- GridPolicy
- GridIntegrate
Add site licenses at $299/site. Additional seats at package rates. GridIntegrate required for event-driven workflows.
Data Center Operations Package
Full data center lifecycle — from property discovery through operations.
Includes
- Marketplace
- ComputeComplete
- ColoComplete
- Carrier Exchange
Marketplace listing fees apply per listing. Add Powered by GridColo for managed services.
Access & Identity Package
Physical access control and visitor management across facilities.
Includes
- GridPass
- Site Portal
Site Portal included. Ideal for multi-site access and tenant portals.
Usage-Based Fees (General)
Storage and API overage apply across applications. Per-app limits may vary; see individual app sections above.
Storage
| 0–50 GB | Included in most app licenses |
| 51–200 GB | $0.12 per GB/month |
| 201–1 TB | $0.10 per GB/month |
| 1 TB+ | $0.08 per GB/month |
API Calls
| 0–10,000 | Included in base tier |
| 10,001–100,000 | $0.0010 per call |
| 100,001+ | $0.0005 per call |
License Dependencies & Bundling
- Critical Facility Package includes GridIntegrate — the integration backbone is required for event-driven workflows across GridCommand, GridPolicy, and GridComms.
- Site Portal is typically included with site licenses for ColoComplete or Powered by GridColo.
- MineSecure requires MineComplete — the security module extends the mining operations platform.
- GridCore has no fees but is limited to 100 solutions per account.
- Marketplace, Vendor Network, Carrier Exchange have no enablement or seat fees — reasonable storage and API limits prevent abuse.
Flexible & Accommodating
- Phased adoption — Start with a subset of applications and expand as you grow.
- Multi-site pricing — Volume discounts for organizations with many sites.
- Education and public sector — Special programs for municipalities, public safety, and education.
- Custom packages — Enterprise agreements can include tailored bundles.
- Pilot programs — Short-term pilots to evaluate before full commitment.