GridDCOM is the DCIM+ operations management platform for data centers and critical facilities. It provides unified operations across one site to thousands, integrating capacity management, asset lifecycle, alarms, work execution, and compliance evidence.
What It Is
GridDCOM is "DCIM+" for data centers and critical facilities. It provides unified operations management across single sites to thousands, with a scalable model spanning organizations, portfolios, sites, buildings, rooms, systems, assets, capacity, work, and compliance evidence. It integrates tightly with GridTwin for visualization, GridIntegrate for connectors, GridPolicy for automation, GridCommand for incident and dispatch, GridServ for service orders, GridTrack for location, GridPass for access and visitors, GridStation for panels, and GridComms for field operations.
Why It Matters
Data center operations require a unified platform that connects facility systems, personnel, and processes. Without a comprehensive DCIM+ solution, operators juggle disconnected tools for capacity planning, asset management, alarm correlation, and work execution. GridDCOM eliminates that fragmentation by providing a single operational plane across the entire facility lifecycle—from edge deployments through hyperscale.
Key Capabilities
Portfolio & Site Operations
Multi-site operations management with standardized processes and fleet-wide visibility across regions and tiers.
Capacity & Resource Tracking
Real-time tracking of power, space, cooling, and network capacity with headroom calculations and constraint analysis.
Asset Registry & Lifecycle
Complete asset management from installation through maintenance to retirement, linked to telemetry and service history.
Alarms & Event Correlation
Event feed with correlation, severity filtering, and actions that tie into GridPolicy rules and GridCommand incidents.
Work Execution
Unified work view including service orders, preventive maintenance, and operational checklists with kanban boards.
Visual Operations
GridTwin overlays for spatial awareness and visual operations across facilities.
Integrations & Single Source of Truth
GridIntegrate connectors for external system data with canonical mapping and provenance tracking.
Evidence & Reporting
Exportable compliance evidence packets, audit trails, and fleet scorecards.
How It Ties Into the Ecosystem
GridDCOM integrates with GridTwin for visualization, GridIntegrate for connectors, GridPolicy for automation, GridCommand for incident/dispatch, GridServ for service orders, GridTrack for location, GridPass for access/visitors, GridStation for panels, and GridComms for field operations.
Example Workflows
- Monitor fleet-wide capacity utilization across 50 data center sites, identify sites approaching power limits, and initiate improvement plans through ComputeComplete.
- Correlate alarms from BMS and electrical systems, create incidents in GridCommand, and dispatch field technicians through GridComms.
- Track asset lifecycle from rack installation through quarterly maintenance to decommission, with full service history from GridServ.
- Generate compliance evidence packets combining maintenance records, alarm histories, and capacity reports for audit readiness.
Intended Users
Launch Scope & Roadmap
First
- Portfolio & site management
- Capacity tracking
- Asset registry
- Alarm feed
- Work management
- Evidence packets
Next
- Advanced capacity modeling
- Predictive alarms
- Automated work scheduling
- Cross-site analytics
Later
- AI-driven capacity optimization
- Predictive failure analysis
- Automated compliance reporting