GridCommunity connects critical facilities to the outside world—community outreach, emergency response shared views, opt-in alerts, tip reporting, and disaster assistance coordination.
What It Is
GridCommunity connects critical facilities to the outside world (community, municipalities, schools, businesses) in a controlled, policy-governed way. It provides community outreach portals, emergency response shared twin views via GridTwin, opt-in alerts signup, "see something say something" tip reporting, safety concern submissions, and community assistance mode during disasters.
Why It Matters
Facilities exist within communities. Emergency responders need pre-incident knowledge of facility layouts, hazards, and critical points. Community members need controlled ways to report concerns and receive alerts. During disasters, facilities can provide resources like Wi-Fi, EV charging, and shelter. GridCommunity bridges the gap between facility operations and community needs.
Key Capabilities
Shared Situational Awareness
GridTwin overlays for responders with annotated landmarks, hazards, entrances, and shutoffs.
Alerts Signup & Governance
Public, code-based, and approved signup modes with channel and language preferences.
Tips & Safety Concerns
Anonymous or identified reporting with audit trails and triage workflows.
Disaster Assistance Mode
Resource directory for Wi-Fi, EV charging, cooling/warming stations, water, and shelter with live status.
Integration Hub
Ties into GridCommand for incidents, GridPolicy for automations, and GridIntegrate for data sources.
How It Ties Into the Ecosystem
GridCommunity integrates with GridCommand for incident creation from reports, GridTwin for shared responder views, GridPolicy for event automation, and GridIntegrate for data provenance.
Example Workflows
- A responder accesses a shared twin view of a data center showing hydrant locations, entrance points, and hazard zones before arriving on scene.
- A community member reports a safety concern anonymously, which is triaged and converted to a GridCommand incident.
- During a disaster, facilities activate assistance mode providing Wi-Fi hotspots and cooling stations with real-time status updates.
Intended Users
Launch Scope & Roadmap
First
- Facility directory
- Responder views
- Alert signup
- Tip reporting
- Assistance mode
Next
- Advanced twin integration
- Geo-based alerts
- Mobile responder app
- Multi-language support
Later
- AI-assisted triage
- Predictive resource needs
- Cross-jurisdiction coordination